At OrcaWears, we are committed to delivering your orders quickly and safely. Please review our shipping policy below for complete details.
Order Processing Time
- All orders are processed within 24–48 hours after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
Delivery Time
- Standard delivery time is 3–5 working days across Pakistan
- Delivery times may vary depending on your location and unforeseen circumstances
Shipping Charges
- Shipping charges (if applicable) are clearly mentioned at checkout
- Any promotional free shipping offers will be communicated on the website or social media
Cash on Delivery (COD)
- OrcaWears offers Cash on Delivery (COD) service across Pakistan
- Please ensure your contact details are correct to avoid delivery delays
Order Tracking
- Once your order is shipped, you will receive tracking details via SMS or email
- You can track your order through our courier partner’s website
Failed Deliveries
- If delivery fails due to incorrect address or unavailability of the customer, re-delivery charges may apply
- OrcaWears is not responsible for delays caused by courier services or natural circumstances
Damaged or Missing Items
- If you receive a damaged or incorrect item, please contact us within 24 hours of delivery
- Provide pictures and order details for quick resolution
Important Notes
- Slight delays may occur during sales, promotions, or peak seasons
- OrcaWears reserves the right to update or modify this shipping policy at any time without prior notice
For any shipping-related queries, contact us at:
📧 info@orcawears.com
